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Written by Administrator TaobaoNow
Saturday, 09 May 2009 11:45
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Running TaobaoNow is very satisfying. Not only because the business is growing, but more because my customers are happy with our service. As a principle, I never ask any customer to write testimonials, as I find such testimonials forceful, not to mention the pressure you might feel if I ask you to write something good about us. But I received so many compliments, that I find it hard not to boast just a little. These compliments are so heartfelt, as they were written in the responses while we were doing the ordering. If you are the owner of any particular quote, you can comment on this article. No need to write anything else, as I wouldn't want you to go out your way to say good things about us, a simple acknowledgment will be more than enough. If you want your quote to be removed, please let me know.
Bernardo from Brazil: On Wed, 15 Apr 2009 04:38:30 Even though you don't sleep, Charles, I like you, you are very thorough and always get me more info than I could ask for. You go the extra mile, and once I get my hands on these babies I'm buying, I'll be sure to send like-minded overseas buyers your way for similar products. On Tue, 21 Apr 2009 19:53:33 I am speechless as to this stage of your excellent service. You've set the bar up high and surpassed it, I feel lucky guessing delivery like yours is hard to find in this business.
Karyan from United Kingdom: On Thu, 23 Apr 2009 15:05:56 I love this service! 100% RECOMMENDED!! Professional service provided everytime!!
Amanda from Singapore: On Mon, 27 Apr 2009 20:41:48 Hi just wondering if you have a feedback corner, your service deserves a praise, this way more people would feel at ease when ordering with you.
Vanessa from Singapore: On Thu, 30 Apr 2009 23:30:45 Thank you for providing great services & super user friendly website.
Ryan from United States: On Fri, 08 May 2009 00:04:16 I cant thank you enough for the service you've provided, top quality. I am really looking forward to using your service again. Cant wait to see my package :D
Richard from United States: On Sat, 09 May 2009 03:39:00 Charles! Man you guys are great! I love your service! How long do you think before the last couple of items arrive so that I have an idea when we will be able to have the orders shipped out? I can't wait to get this stuff! :) It's so much fun shopping with you guys!
Thank you all very much for these kind words! Encouragements like these drive me to do it better! You guys are awesome!
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Comments (7)
  written by Gary Head, July 09, 2009
FLAWLESS transactions. I will never hesitate to use taobaonow. My taobaonow shipment arrives faster than ALL of my ebay purchases from China.
This site and the people who run it are doing an underrated service and should be applauded. THANK YOU very much. You have made everything painless and efficient.
 written by Karen, August 07, 2009
Taobao service is really really good..
 delivery speed is so quick I couldnt believe it !! And yes I'm surprised when I see Charles still up at odd hours in the morning..Charles you should sleep more !! Thanks Charles !!
 written by Malgalej Choo, August 14, 2009
Oh.. Your service is really great. I received all my items in good order. Highly recommanded.
 written by Rosie, December 15, 2009  Thank you so much for your patience! I have received all my ordered items and they are all in excellent condition. Your customer service is superb I must say.  Hope your mom will feel better and may you and your family have a Merry Christmas and a wonderful New Year ahead of you! Will use your service in the near future again. Cheers!
 written by Sydney Góngora Serrano, March 05, 2010
Well It's the second order I did with Charlie and all comes right, he has a nice service althought is a pity that he was the only that talk in english. He ship all fast and help you if you have any question.
So I recommend him a lot!
 written by Elena from TX, USA, April 22, 2010
The service is just perfect! Easy to use and fast!
Delivery was very fast too, from China to TX, USA it took about 10 days. What also made me happy that the quality of shoes(about 6 pairs), clothes and accessories I ordered was as good as you buy in USA. I really don't know why it's so different, but when I ordered on ebay from China, Hong-Kong in the past it was terrible quality. Everything I got today looks exactly like on the pictures! Very happy! Thank you very much!!!! 
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Last Updated ( Saturday, 09 May 2009 12:37 )
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